FAQs
Frequently Asked Questions
General
What products do you sell?
The Savy Kartis your go-to place for high-quality print-on-demand T-shirts. Fresh designs, perfect comfort, delivered to your door.
How can I contact customer support?
You can reach us via:
📧 Email: contact@thesavykart.com
📱 Phone/WhatsApp: +91-7002294671
📍 Address: TheSavyKart, Silchar, Cachar, Assam 788098
Shipping & Delivery 🚚
Which courier partners do you use?
We ship within India using Blue Dart, DTDC, Speed Post, Delhivery, Ekart, and Ecom Express.
How long does shipping take?
Orders typically arrive within 5–7 business days after processing.
Do you offer free shipping?
Yes, we offer free shipping on orders above ₹999.
Payments 💳
What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD) for your convenience.
Is Cash on Delivery (COD) available on all orders?
Yes, COD is available across India on most products.
There are no extra charges for COD orders.
Is my payment information secure?
Absolutely!
We use SSL encryption and trusted payment processors to keep your payment data 100% safe and private.
We never store your card or banking details.
Returns & Refunds 🔄
How many days do I have to request a return or exchange?
You can request a return or exchange within 7 days of receiving your order.
Please ensure you have a valid unboxing video as proof, as it’s required for all return or exchange requests.
Who pays for the return shipping?
Customers are required to pay a fixed return shipping fee of ₹100, which will be deducted from the refund amount or paid during pickup.
When will I receive my refund?
Once your returned item is received and inspected, your refund will be credited within 8–15 working days to your original payment source (UPI, card, or bank).